Policies & Disclosures

The policy applies to Aspen Glades Corp., a Delaware corporation, or any of its affiliates and subsidiaries, including Nuey AZ, LLC, Nuey CA, LLC, and CA Medical Group PC (collectively, “Nuey,” “Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it through compliance with this Privacy Policy (“Policy”). This Policy explains the types of information that we may collect from you or that you may supply to us when you access or use any material or services offered on or through our Site (nueyaesthetics.com) and any other Site, product or feature that may link to this Policy (collectively, the “Site”). This Policy explains how we collect, use, maintain, protect, and disclose that information. It governs your use of:

• Our websites, including nueyaesthetics.com and any other site, product, or feature that links to this Policy (collectively, the “Site”);
• Our communications, including email, text, chatbot, and other messages we send to you; and
• Our services and locations, including products and services we provide in person or otherwise.

This Policy applies only to information collected by us or on our behalf. It does not apply to information collected by any third party, including applications or content (including advertising) that may link to or be accessible from the Site.

By accessing or using this Site, you agree to this Policy. If you do not agree with our policies and practices, your choice is not to use our Site or services. Your continued use of this Site following any updates or changes to the Policy means you accept and agree to those changes, so please review the policy periodically.

If you are a resident of California, please visit our Privacy Policy for California Residents (our “California Privacy Policy”) and our Notice at Collection.

Protected Health Information

As a healthcare provider, Nuey collects, uses, and maintains Protected Health Information (“PHI”) in connection with the medical aesthetic and wellness services we provide at our California locations. Our use and disclosure of PHI is governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and the California Confidentiality of Medical Information Act (“CMIA”). These privacy obligations apply regardless of whether services are billed to insurance. For a detailed description of how we use and protect your PHI, including your rights under HIPAA, please see the section of this Policy titled “Notice of Privacy Practices — Protected Health Information” below. In the event of a conflict between any other provision of this Privacy Policy and the Notice of Privacy Practices section with respect to PHI, the Notice of Privacy Practices shall control. Notwithstanding any other provision of this Policy, Protected Health Information will not be used or disclosed for marketing purposes without your prior written authorization, as required by HIPAA and the CMIA.

Information We Collect

We may collect several categories of information from and about users of our Site, services, and locations. For purposes of this Policy, “Personal Information” means any information that identifies, relates to, describes, or could reasonably be used to identify you as an individual, whether collected online or offline, including but not limited to:

• Name, email address, mailing address, telephone number, date of birth, account credentials (including passwords);
• Payment details (which are collected and processed by our third-party payment processors, such as Shopify, in compliance with the Payment Card Industry Data Security Standard (PCI-DSS));
• Health-related information that you choose to provide in connection with our services or that may be shared with us by affiliated professional healthcare providers or aestheticians regarding treatment options and results;
• Demographic details such as gender, race, and household information;
• Any other personally identifiable information that you knowingly and willingly provide to us and by which we may contact you online or offline, such as through surveys, membership forms, emails, or other communications.

Additional information we may collect may include, but is not limited to:

• Information about you that does not individually identify you, such as gender or your preferred Nuey location;
• Information about your service and purchase history; and/or
• Information about your internet connection, equipment used to access our Site, and usage details.

How We Collect Information

We may collect this information in the following ways:

• Directly from you when you choose to provide it to us, including when you:
  
  Access or use the Site;
  Complete forms on our Site or at a Nuey studio;
  Create an account on our Site;
  Purchase products or services;
  Submit reviews or respond to a survey;
  Participate in or sign up for a promotion, activity, or event;
  Subscribe to communications (emails, SMS, newsletters);
  Enter a contest or sweepstakes;
  Communicate with us through our chatbot or via third-party social media sites (including by posting or tagging content);
  Search queries on the Site;
  Request customer support, report a problem, or otherwise communicate with us.
  
  
• Information you provide in the course of your interactions with us, including:
  
  Records and copies of your communications (including email addresses) if you contact us;
  Details of transactions you conduct through our Site or other channels, as well as information related to the fulfillment of your orders (including contact, shipping, and payment details). While our Site is hosted by Shopify, any payments made through our online booking link are processed through Zenoti, which partners with Adyen as its payment processor. Your payment information is handled within its PCI-DSS–compliant, encrypted systems.
  
  
• Automatically as you interact with our Site, including through the collection of usage data, IP addresses, and information obtained via cookies, web beacons, and other tracking technologies.
• From publicly available sources and third-party platforms, such as Google, Meta, X (formerly Twitter), TikTok, Reddit, and other social media services. This may include photos, posts, likes, and your interactions with our content. For example, with your consent where required by law, we may share or repost a post you created about our services to our own social media account.
• From third parties, including our business and marketing partners, advertising networks, and data analytics providers. This may include information from data licensors that supply contact details, profiles, demographic details, and other data, such as details about your household, interests, educational background, booking history, and purchasing history. Some of providers may combine data collected from visitors to our Site through cookies, pixel tags, and similar technologies with email or mailing addresses, enabling us to send you relevant marketing offers via email and direct mail.

Automatic Data Collection, Cookies, and Tracking Technology

We may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details on your Site visits, including page views, traffic data, logs, and other communication data;
• Resources that you access and use on the Site;
• Information about your device and internet connection, such as your IP address, operating system, browser type and language, browser capabilities, Internet Service Provider, and the web pages that you visit;
• Pages you visit and your referral websites;
• Your email address, which may be matched to a postal address to deliver marketing offers from Nuey; and
• Online activities over time and across third-party Sites or other online services (behavioral tracking). Please note, our Site does not currently respond to “Do Not Track” browser settings or similar mechanisms.

The information we collect automatically is primarily statistical and does not, by itself, identify you. However, we may associate it with Personal Information we collect in other ways or receive from third parties. This information helps us to:

• Estimate the size of our audience and analyze usage patterns;
• Store information about your preferences, to help us customize the Site based on your individual interests;
• Improve search efficiency and overall Site performance; and
• Recognize you when you return the Site.

We and our services providers use a variety of technologies to collect information, improve the functionality of our Site, analyze trends, and provide a more personalized experience. The technologies may include:

• Cookies. Cookies are small text file placed on the hard drive of your computer. They ensure our Site’s content is presented effectively for you and your device. You may refuse cookies by activating the appropriate settings in your browser. However, if you do so, certain parts of our Site may not function properly or be accessible. Unless you adjust your browser to refuse cookies, our system will issue cookies when you visit our Site. Learn more about cookies at http://www.allaboutcookies.org/. For details on managing cookies, see the section of this policy titled “Your Privacy Choices”.
• Web Beacons. Pages of our Site or in emails may contain small electronic files known as web beacons (such as clear gifs, pixels, pixel tags, and single-pixel gifs) that permit us to count users who have visited pages, opened emails, and other related statistics.
• Google Analytics. We use Google Analytics (“GA”) to help us understand how visitors use our Site. GA collects information such as how often users visit the Site, what pages they view, when they view pages, and what websites referred them. We use this information only to improve the Site. Google Analytics collects only the IP address assigned to you on the date of your Site visit and does not collect other personally identifying information. Although Google Analytics places a permanent cookie in your browser to identify you as a unique user, the cookie can only be used by Google. Google’s use and sharing of information collected is governed by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser.

Some content or applications on the Site are served by third parties, including advertisers, and networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your Personal Information or they may collect information (including Personal Information) about your online activities over time and across different Sites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. We encourage you to be aware when you leave our Site and to read the privacy statements of any other sites that may collect your information. For information about how you can opt out of receiving targeted advertising from many providers, see the section of this policy titled “Your Privacy Choices.”

Use of Information

We may use the information we collect about you, or that you provide to us, for the following purposes:

• To provide services. To present our Site and its contents to you; to provide you with information, products, or services that you request; to process and complete transactions (including purchase confirmations and receipts); and to identify you as a user in our system in order to respond to your questions, requests, comments or requests for assistance.
• To communicate with you. To respond to your comments, questions, and requests; provide customer service; send administrative notices; and communicate with you about products, services, offers, promotions, contests, sweepstakes, rewards, and events, and to provide other news and information about Nuey and our select partners (unless you have opted out).
• To support clinical and aesthetic services. To communicate with you about treatment services offered by our physicians, physician assistants, nurse practitioners, and licensed aestheticians, and to coordinate care with contracted healthcare providers or others working on your behalf.
• To personalize experiences. To customize your Site experience; create and deliver content and advertising most relevant to you; provide content, features, and/or advertisements that match your interests and preferences; and tailor communications such as birthday acknowledgments, rewards, or other offers.
• To improve operations. To monitor and analyze statistics, trends, usage, and activities; learn more about your interactions and shopping preferences; improve our Site, products, and services; and perform research, surveys and quality control.
• To administer promotions and rewards. To process and deliver contest or sweepstakes entries, rewards, and prizes.
• To detect and prevent unlawful activity. To detect, investigate and prevent fraudulent transactions, security incidents and other malicious, deceptive, fraudulent, or illegal activity; and to help protect the rights, property, and safety of Nuey, our customers, or others.
• To combine and enrich information. To link and combine with information we receive from third parties (such as analytics providers, advertisers, and data licensors) to better understand your needs and provide improved services.
• To help display advertisements to intended audiences. While we do not directly share your Personal Information for these purposes without your consent, clicking on or otherwise interacting with an advertisement may lead the advertiser to assume that you fall within its target audience.
• To comply with legal and financial obligations. To comply with applicable laws, regulations, and reporting requirements;
• To inform you about products and services. To let you know about our own products and services, as well as those of third parties’ we believe may interest you. If you would like to restrict the use of your information in this way, please email your request to privacy@nueyaesthetics.com. For more information, see the section of this policy titled “Your Privacy Choices”;
• For any other disclosed purposes. In any other way described to you when you provide information, or for any other purpose with your consent.

Our service providers may also collect, use, store, and share your Personal Information, and in such cases, it is governed by their own privacy policies. These service providers include, but are not limited to, the following:

• Data analytics providers (Google Analytics, HubSpot, Shopify, etc.);
• Marketing service providers (Comma8, Meta, Google Ads, etc.);
• Payment processors (Shopify, Stripe, Square, etc.);
• Communication platforms (Microsoft Teams, Slack, etc.);
• Other technology and service providers (Zenoti, HubSpot, Rippling, etc.).

Disclosure of Information

We may disclose aggregated information about our users, as well as information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or that you provide, as described in this Policy:

• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties who perform services to us or on our behalf, including, but not limited to: operating and maintaining our Sites, processing orders, sending postal mail and email, removing duplicate customer information, analyzing data, providing marketing services, administering customer surveys, processing credit card payments, and providing customer service;
• To a buyer or other successor in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as part of ongoing business or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information about our users, Site, products, and/or services is among the assets transferred;
• To third parties for marketing purposes, if you have not opted out of such disclosures. For more information, see the section of this policy titled “Your Privacy Choices”;
• When you participate in the interactive areas of our Site, where certain information you provide (such as your name, photos, and any other details you choose to provide) may be displayed publicly;
• To fulfill the purpose for which you provide the information;
• To comply with any court order, law, or legal process, including responding to any government or regulatory requests;
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others;
• For any other purpose disclosed to you at the time of information collection; and
• With your consent.

Limitation Regarding Health Information: Notwithstanding the foregoing, Protected Health Information as defined under HIPAA will not be disclosed to third parties for marketing purposes without your prior written authorization. The opt-out mechanism described above applies only to Personal Information that is not Protected Health Information. For more information, please see the “Notice of Privacy Practices” section below.

Short Messaging System (SMS) Policy

This section explains how we handle information provided through our SMS program:

• We use your information to send mobile messages and respond to your inquiries. To deliver these messages, we may share your information with platform providers, phone companies, and vendors who support message delivery. Nuey’s SMS program provides opted-in subscribers with both promotional and transactional SMS messages, which may included appointment reminders, exclusive offers, event invitations, information regarding your account or services, or other updates. Message frequency may vary. For assistance, reply HELP to the SMS or contact us at info@nueyaesthetics.com. Please note, carriers are not reliable for delayed or undelivered messages.
• We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through our SMS program to third parties.
• Your consent to receive automated marketing text messages is entirely voluntary not a condition of purchase.
• You may opt-out of receiving SMS messages at any time by replying to any message with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

This SMS policy applies exclusively to our SMS program and does not replace or alter any other provisions of our general Privacy Policy that govern your relationship with us in other contexts.

Your Privacy Choices

We want you to have clear options for controlling how your Personal Information is used and shared. You may exercise the following controls:

• Tracking Technologies. You may adjust your browser to refuse all or some cookies, or to alert you when a cookie is being placed on your device. Please note that if you disable or refuse cookies, certain parts of this Site may become inaccessible or may not function as intended. To learn more about interest-based advertising, including how to opt-out of having your browsing information used by companies for behavioral advertising, you may visit the Digital Advertising Alliance at www.aboutads.info/choices.
• Third-Party Advertising. To prevent us from sharing your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you may opt out by emailing your request to privacy@nueyaesthetics.com.
• Promotional Offers. If you no longer wish to receive promotional communications about our services, products, or those of third parties, you may opt-out at any time by emailing privacy@nueyaesthetics.com, updating your account settings, or using the unsubscribe link provided in our promotional emails.
• Targeted Advertising. To opt out of our use of your Personal Information that we collect or that you provide to us to deliver ads tailored to advertiser audience preferences, you can opt-out emailing your request to privacy@nueyaesthetics.com.

We do not control how third parties collect or use your information for interest-based advertising. However, these third parties may offer options limit or opt-out of such data collection and use. For example, you may opt out of receiving targeted advertisements from members of the Network Advertising Initiative ("NAI") by visiting the NAI's Site at www.networkadvertising.org.

In addition, residents of certain states, such as California, Colorado, Virginia, and Utah may have additional rights and choices regarding their personal information. Please see the “State Privacy Rights” section for more information.

Accessing and Updating Your Information or Communication Preferences

You may send us an email at privacy@nueyaesthetics.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Information provided by you directly to one of our service providers is governed by their respective privacy policies and any other applicable documents.

Residents of certain states may have additional rights and choices with respect to their Personal Information. For more information, please see the section of this policy titled “State Privacy Rights.”

State Privacy Rights

Certain U.S. state laws provide their residents with additional rights regarding our use of their Personal Information.

California Residents: To learn more about California residents' rights, please see our California Privacy Policy.

Other States: CO, MD, MN, NJ, OR, TN, TX, UT and VA, (now or in the future) provide their residents with some or all of the following rights, which may vary by state:

• Confirm whether we process their Personal Information;
• Access and delete certain Personal Information;
• Correct inaccuracies in their Personal Information, taking into account the nature of the information and the purposes of processing (not applicable in UT);
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales; and
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects (not applicable in UT).

Nevada: Nevada residents have a limited right to opt-out of the sale of certain personal information. To exercise this right, please email privacy@nueyaesthetics.com with your request.

The exact scope of these rights varies by state. To exercise any applicable rights, please email privacy@nueyaesthetics.com with your request. Some states (e.g. CO and VA), allow residents to appeal a decision regarding a consumer rights request. To submit an appeal, please email privacy@nueyaesthetics.com with your request.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information against accidental loss and unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, while we strive to use reasonable measures to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information to our site is at your own risk. We are not responsible for circumvention of any privacy, security, or technical measures implemented on the Site.

You are responsible for maintaining the confidentiality of any login credentials, including passwords, associated with your account and for restricting access to your devices. We ask that you do share your credentials with third parties.

Retention Policy

We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, protect our operations, and pursue our legitimate business interests.

With respect to medical records and Protected Health Information, we retain such records for a minimum of seven (7) years following the patient’s last date of service, in compliance with California law (California Code of Regulations, Title 16, §1340; California Business and Professions Code §2220.7). For patients who were minors at the time of treatment, medical records are retained for a minimum of seven (7) years beyond the date the patient reaches the age of eighteen (18), or for such longer period as required by applicable law.

At the expiration of the applicable retention period, records containing Personal Information or Protected Health Information are securely destroyed or de-identified in accordance with applicable law.

Policy Amendments

We may update this Policy at our sole discretion. Any changes will be posted on this Site, and the date of the most recent revision will be indicated at the top of the page. If we make material changes to the manner in which we collect, use, or disclose Personal Information, we will provide notice by email (where feasible) and/or by posting a notice on the home page of the Site.

You are responsible for reviewing this Policy periodically to ensure you are aware of any updates. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

Minors

Our Site and services are not intended for use by children under the age of 16. We do not knowingly collect, use or disclose Personal Information from children under age 16. No one under age 16 may provide any Personal Information to or on our Site, including, but not limited to, name, address, telephone number, or email address.

If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will take immediate steps to delete that information from our systems.

If you believe we might have inadvertently collected information from or about a child under age 16, please contact us at privacy@nueyaesthetics.com so that we can promptly investigate and take the necessary steps to ensure that such information is deleted from our system’s database.

Severability

If any provision of this Policy is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Notice of Privacy Practices — Protected Health Information

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who Will Follow This Notice

This notice describes the practices of CA Medical Group PC and its subsidiaries (collectively “Nuey Aesthetics & Wellness” or “Practice”) and the practices that will be followed by all workforce members who handle your medical information. This notice complies with the requirements of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and the California Confidentiality of Medical Information Act (“CMIA”). These privacy obligations apply regardless of whether services are billed to insurance.

Our Pledge Regarding Your Protected Health Information

Nuey Aesthetics & Wellness understands that medical information about you and your health is personal. We are committed to protecting medical information about you. We maintain our records and conduct our treatment environment with a goal of providing a robust level of protection for your medical information, while still providing you with a high level of medical care. This notice applies to all of the records of your medical care which are received or created by Nuey Aesthetics & Wellness.

Your other medical treatment providers (e.g., doctors, nurses, hospitals, home health agencies, etc.) may have different policies or notices regarding the use and disclosure of your medical information.

“Protected health information” or “PHI” means information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.

We are required by HIPAA and California law to:

1. Maintain the privacy of your protected health information as required by law;
2. Provide you with this Notice of our legal duties and privacy practices with respect to your PHI;
3. Follow the terms of the Notice currently in effect; and
4. Notify you if we are unable to agree to a requested restriction on the use or disclosure of your PHI.
   

Uses and Disclosures for Treatment, Payment, and Health Care Operations

We may use and disclose your PHI for treatment, payment, and health care operations without your written authorization, as permitted by HIPAA and California law.

• Treatment. We may use and disclose protected health information about you so that Nuey Aesthetics & Wellness and its medical professionals can treat you. For example, we may use your past medical information in order to diagnose your present condition or we may provide information regarding your medical condition to another doctor to whom we refer you for additional care.
• Payment. We may use and disclose protected health information about you so that we may be paid for the medical treatment we provide you. For example, we may share information with a payment processor to collect fees for services rendered, or provide information to a third party that is financially responsible for your care.
• Health Care Operations. We may use and disclose your PHI for our health care operations, which include quality assessment and improvement activities, case management, care coordination, conducting or arranging for medical review, legal services, auditing functions, business planning, and general administrative activities. We may also disclose your PHI to third-party business associates who perform services on our behalf, provided such business associates agree in writing to safeguard your PHI through Business Associate Agreements as required by HIPAA.

Other Uses and Disclosures of Your PHI That Do Not Require Your Authorization

The following categories describe additional ways we may use or disclose your PHI. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose PHI will fall within one of these categories:

• Appointment Reminders and Treatment Alternatives. We may contact you to provide appointment reminders or to inform you about treatment options, alternatives, or health-related benefits and services that may be of interest to you.
• Individuals Involved in Your Care. Unless you object, we may disclose your PHI to a family member, close friend, or other person you identify as being involved in your care or payment for your care.
• As Required by Law. We may disclose your PHI when required by law or in response to valid legal process or regulatory requests.
• To Report Abuse, Neglect, or Domestic Violence. We may disclose your PHI to government authorities if we reasonably believe you are a victim of abuse, neglect, or domestic violence.
• For Health Oversight Activities. We may disclose your PHI to health oversight agencies for activities such as audits, investigations, inspections, and licensure.
• For Judicial and Administrative Proceedings. We may disclose your PHI in response to a court order, subpoena, discovery request, or other lawful process.
• For Law Enforcement Purposes. We may disclose your PHI to law enforcement officials for purposes such as identifying or locating a suspect or reporting a crime.
• To Avert a Serious Threat to Health or Safety. We may use or disclose your PHI when necessary to prevent or lessen a serious and imminent threat to your health or safety or the health or safety of the public or another person.
• Food and Drug Administration (FDA). We may disclose to the FDA health information relative to adverse events with respect to food, medications, devices, supplements, product defects, or post-marketing surveillance information to enable product recalls, repairs, or replacement.
• Workers’ Compensation. We may disclose your PHI as authorized by and to the extent necessary to comply with workers’ compensation or similar programs established by law.

Uses and Disclosures Requiring Your Written Authorization

Except as described above, we will not use or disclose your PHI without your written authorization. In particular:

• We will not use or disclose your PHI for marketing purposes without your prior written authorization.
• We will not sell your PHI without your prior written authorization.
• Uses and disclosures of psychotherapy notes (if applicable) require your written authorization.

You may revoke an authorization at any time by submitting a written request to our Privacy Officer at the address listed below, except to the extent that we have already taken action in reliance on the authorization.

Your Rights Regarding Your Protected Health Information

• Right to Access and Copy. You have the right to request access to and copies of your medical records. To request your records, please submit a written request to Nuey Aesthetics & Wellness at 20341 SW Birch Street, Suite 120, Newport Beach, CA 92660. We will respond to your request within fifteen (15) calendar days as required by California law, or within thirty (30) days as permitted under federal HIPAA regulations, whichever is shorter. We may charge a reasonable, cost-based fee for copying as permitted by law.
• Right to Amend. You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. Requests must be made in writing and must include the reason for the requested amendment. We may deny the request under certain circumstances and will provide a written explanation if we do so.
• Right to an Accounting of Disclosures. You have the right to request a list of certain disclosures of your PHI that we have made. This accounting does not include disclosures made for treatment, payment, or healthcare operations, or disclosures you authorized in writing. Requests must be made in writing.
• Right to Request Restrictions. You have the right to request restrictions on certain uses and disclosures of your PHI for treatment, payment, or healthcare operations. We are not required to agree to a requested restriction, except that we must agree to restrict disclosures to a health plan for payment or healthcare operations purposes if you have paid for the service in full out of pocket and the disclosure is not otherwise required by law.
• Right to Request Confidential Communications. You have the right to request that we communicate with you about your health information in a certain way or at a certain location. For example, you may request that we contact you only at a specific phone number or email address. We will accommodate reasonable requests.
• Right to Choose Someone to Act for You. If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices about your health information. We will verify the person’s authority before we take action.
• Right to a Paper Copy of This Notice. You have the right to obtain a paper copy of this Notice of Privacy Practices at any time, even if you previously agreed to receive it electronically. You may request a copy by contacting our Privacy Officer or asking our front desk staff.

Changes to This Notice

We reserve the right to change the terms of this Notice of Privacy Practices and to make the new provisions effective for all PHI that we maintain. If we make a material change, we will post the revised version on our website and make it available at our clinic locations.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Nuey Aesthetics & Wellness or with the U.S. Department of Health and Human Services. There will be no retaliation against you for filing a complaint.

To file a complaint with Nuey Aesthetics & Wellness:
Privacy Officer
Nuey Aesthetics & Wellness
20341 SW Birch Street, Suite 120
Newport Beach, CA 92660
Phone: 949-514-8365
Email: privacy@nueyaesthetics.com

To file a complaint with the U.S. Department of Health and Human Services:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: (877) 696-6775
Email: ocrmail@hhs.gov
Website: https://www.hhs.gov/hipaa/filing-a-complaint/index.html\

Privacy Officer Contact: For questions about this Notice of Privacy Practices, to exercise any of your rights described in this section, or to request a paper copy of this notice, please contact our Privacy Officer at privacy@nueyaesthetics.com, by phone at 949-514-8365, or by mail at the address listed above.

Contact Information

If you have any questions or concerns regarding the policies and practices described in this Policy, you may contact us at privacy@nueyaesthetics.com. For questions or concerns specifically related to your Protected Health Information or your rights under HIPAA, please contact our designated Privacy Officer at privacy@nueyaesthetics.com or by mail at: Privacy Officer, Nuey Aesthetics & Wellness, 20341 SW Birch Street, Suite 120, Newport Beach, CA 92660. For questions or concerns specifically related to your Protected Health Information or your rights under HIPAA, please contact our designated Privacy Officer at privacy@nueyaesthetics.com, by phone at 949-514-8365, or by mail at: Privacy Officer, Nuey Aesthetics & Wellness, 20341 SW Birch Street, Suite 120, Newport Beach, CA 92660.

Aspen Glades Corp., a Delaware corporation (together with its affiliates and subsidiaries, “Nuey,” “Company,” “we,” “us,” or “our”) values your privacy and is committed to safeguarding it in accordance with this Privacy Policy for California Residents (this “Policy”). This Policy supplements our general Privacy Policy and applies exclusively to all website visitors, users, and others who reside in California (“consumers” or “you”). We adopt this Policy, along with our Notice at Collection, to comply with the California Consumer Privacy Act of 2018, as amended (the “CCPA”). Terms defined in the CCPA carry the same meaning when used in this Policy.

HIPAA-Regulated Information. Pursuant to California Civil Code §1798.145(c)(1), this Policy does not apply to Protected Health Information (“PHI”) that is collected, maintained, used, or disclosed by Nuey in its capacity as a healthcare provider, to the extent such information is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), or the California Confidentiality of Medical Information Act (“CMIA”). For information about how we handle your PHI, including your rights, please refer to the Notice of Privacy Practices section of our Privacy Policy.

What We Collect

Personal Information: “Personal Information” refers to any data that identifies, relates to, describes, references, or could reasonably be associated with a specific consumer, household, or device, either directly or indirectly. Personal Information does not include publicly available information from government records, or data that has been deidentified or aggregated.

Below are the categories and examples of Personal Information we have collected over the last twelve (12) months:

• Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
• California Customer Records information (Cal. Civ. Code § 1798.80), which may include name, signature, Social Security number, physical characteristics or description, address, phone number, passport number, driver's license or state identification card number, insurance policy number, education, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information in this category may overlap with other categories.
• Protected classification characteristics as defined under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information).
• Commercial information, including records of property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet or other similar network activity, such as browsing history, search history, and details about a consumer's interaction with websites, applications, or advertisements.
• Geolocation data, such as physical location or movement information.
• Professional or employment-related information, including current or past job history or performance evaluations.
• Non-public education records, as defined by applicable law, such as grades, transcripts, class rosters, student schedules, identification codes, financial records, or disciplinary files maintained by an educational institution or its agent.
• Inferences drawn from other Personal Information, such as profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information (including video surveillance data collected for safety and security purposes).

Below are the categories and examples of Personal Information we have not collected over the last twelve (12) months:

• Biometric information, such as genetic, physiological, behavioral, or biological characteristics and activity patterns used to create a template or other identifier (e.g., fingerprints, facial recognition data, voiceprints, iris or retina scans, keystroke dynamics, gait), as well as sleep, health, or exercise data.

Sensitive Personal Information: “Sensitive Personal Information” refers to Personal Information that discloses any of the information listed in the categories below.

Below are the categories and examples of Sensitive Personal Information we have collected over the last twelve (12) months:

• Government-issued identifiers, including Social Security number, driver's license, state identification card, or passport number.
• Precise geolocation data, meaning your physical location within an approximate 1,850 feet radius.
• Characteristics of protected classes, such as racial or ethnic origin, religious or philosophical beliefs, or union membership.
• Health-related information, including medical or health details as defined under applicable law.

Below are the categories and examples of Sensitive Personal Information we have not collected over the last twelve (12) months:

• Complete account access credentials, such as usernames, account numbers, or payment card numbers when combined with the necessary access or security code, password, or credentials.
• Communication content, including mail, email, or text message content (unless we are the intended recipient).
• Genetic data.
• Sexual orientation data, including Personal Information related to a consumer's sex life or sexual orientation.

Sources of Personal Information

We collect Personal Information and Sensitive Personal Information from the following sources:

• Directly from you: when you contact us, complete forms, purchase products, or inquire about our services.
• Indirectly from you: by observing your activity on our website or through video surveillance data for security purposes.
• Automatically: as you browse our website, we may collect IP addresses, device identifiers, and data from cookies or other tracking technologies (e.g., page clicks, time on page).
• Business partners, service providers, and third parties: for example, we may receive your email address if someone purchases a gift card on your behalf.
• Publicly available sources.

Use of Personal Information

We may use, sell, or disclose Personal Information for the following purposes:

• To carry out or satisfy the purpose for which the information was provided;
• To operate, support, and enhance our websites, products, and services;
• To deliver customer support and respond to inquiries, including investigating and resolving issues and improving the quality of our responses;
• To tailor your online experience and provide content or offerings aligned with your interests, including targeted advertising on third-party platforms;
• To safeguard the safety, security, and integrity of our websites, services, databases, technology systems, and business operations;
• For testing, research, analysis, and product development, including enhancements to our websites and services;
• To comply with applicable laws and regulations or respond to law enforcement, court orders, or government requests;
• As otherwise disclosed at the time your Personal Information is collected, or as permitted under the CCPA;
• To evaluate or conduct corporate transactions such as mergers, divestitures, restructurings, reorganizations, dissolutions, or other sales or transfers of assets (including bankruptcy or liquidation), where consumer information is among the assets transferred;
• To evaluate candidates for employment and administer onboarding;
• To manage payroll and employee benefit programs, maintain personnel files, and comply with record retention requirements;
• To provide human resources management and related support services and communications;
• To satisfy obligations under labor, employment, tax, workers' compensation, disability, equal employment opportunity, workplace safety, and other applicable state and federal laws;
• To develop, implement, and promote the Company's diversity and inclusion initiatives;
• To conduct workforce, data, and benchmarking analytics;
• To prevent unauthorized access, use, or loss of Company property; and
• To exercise or defend the legal rights of the Company and its employees, affiliates, customers, contractors, and agents.

Sharing Personal Information

We may (i) share your Personal Information with third parties for purposes of cross-context behavioral advertising, and/or (ii) disclose your Personal Information to third parties for a business purpose. As outlined below, you have the right to opt out of any such disclosures. For more details on your rights regarding the sale of Personal Information, see the section titled “Exercising Your Rights.” We do not knowingly sell or share Personal Information of individuals under the age of 16.

In the preceding twelve (12) months, the Company has disclosed Personal Information to the categories of third-party recipients identified below for business purposes, and in certain cases, has also sold or shared Personal Information for marketing purposes. The categories of Personal Information disclosed or sold/shared, and the corresponding categories of recipients, are as follows:

• Identifiers – disclosed to order fulfillment service providers, payment processors, advertising partners, audit, security, and research service providers, affiliates and subsidiaries, and service providers; also sold or shared with advertising networks, data brokers and aggregators, service providers, partners, and internet cookie data recipients.
• California Customer Records information – disclosed to service providers, payment processors, advertising partners, affiliates and subsidiaries, and data analytic providers; also sold or shared with advertising networks, data brokers and aggregators, service providers, partners, and internet cookie data recipients.
• Protected classification characteristics – disclosed to service providers and affiliates and subsidiaries; also sold or shared with advertising networks, data brokers and aggregators, service providers, partners, and internet cookie data recipients.
• Commercial information – disclosed to service providers, advertising partners, and affiliates and subsidiaries; also sold or shared with advertising networks, service providers, partners, and internet cookie data recipients.
• Biometric information – not disclosed and not sold or shared.
• Internet or other similar network activity – disclosed to service providers, advertising partners, and affiliates and subsidiaries; also sold or shared with advertising networks, service providers, partners, and internet cookie data recipients.
• Geolocation data – disclosed to advertising partners; not sold or shared.
• Sensory data – video surveillance data disclosed to security service providers and law enforcement; not sold or shared.
• Professional or employment-related information – disclosed to service providers and affiliates and subsidiaries; not sold or shared.
• Non-public education information – disclosed to service providers and affiliates and subsidiaries; not sold or shared.
• Inferences – disclosed to service providers and affiliates and subsidiaries; not sold or shared.

Reselling Personal Information

The CCPA prohibits third parties from reselling Personal Information unless you have received explicit notice and the opportunity to opt out. We may sell Personal Information to businesses that could in turn resell the information, subject to your right to opt out. For instructions on how to opt out of those sales, please see the section titled “Exercising Your Rights.”

We do not use or disclose Sensitive Personal Information for any purposes other than the “Permitted Sensitive Personal Information Purposes,” defined under the CCPA (see “Right to Limit Sensitive Personal Information” below).

Personal Information Retention

We retain Personal Information for as long as necessary or permitted for the purpose(s) for which it was collected. In determining the appropriate retention period, we consider: the duration of our ongoing relationship with you and the provision of services; any applicable legal obligation, including the California requirement to retain medical records for a minimum of seven (7) years from the last date of service (Cal. Code Regs., Title 16, §1340; Cal. Bus. & Prof. Code §2220.7); and whether retention is advisable in light of statutes of limitations, litigation, regulatory investigations, or other legal considerations.

Your Rights Under the CCPA

Right to Know: You may request that we disclose information about our collection and use of your Personal Information over the past twelve (12) months. Upon receipt of a verifiable request, we will disclose to you:

• the categories of Personal Information collected;
• the categories of sources from which it was collected;
• the categories of Personal Information sold or shared, and the categories of third parties who received such information;
• the categories of Personal Information disclosed for a business purpose, and the categories of recipients;
• the business or commercial purpose for collecting, selling, or sharing the information; and
• the specific pieces of Personal Information we collected about you (a data portability request).

Right to Delete: You may request that we delete the Personal Information we collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to perform permitted functions (e.g., security, debugging, legal compliance).

Right to Correct: You may request that we correct inaccurate Personal Information we maintain about you. We will use commercially reasonable efforts to correct the information on our systems or, where appropriate, delete the information with your consent.

Right to Opt Out: You may direct us at any time to not sell or share your Personal Information with third parties.

Right to Limit Sensitive Personal Information: You may request that we restrict our use and disclosure of your Sensitive Personal Information to the “Permitted Sensitive Personal Information Purposes,” which include:

• Providing goods or services that an average consumer would reasonably expect when requesting such goods or services;
• Detecting, preventing, and investigating security incidents;
• Resisting malicious, deceptive, fraudulent, or illegal actions and prosecuting those responsible;
• Ensuring the physical safety of individuals;
• Short-term, transient use, including non-personalized advertising shown during your current interaction with us, provided the information is not disclosed to another third party, used to build a profile about you, or otherwise alters your experience outside your current interaction with us;
• Performing internal business functions (e.g., servicing accounts, fulfilling orders, verifying customer information, processing payments, conducting analytics, storing data);
• Maintaining, verifying, or improving the quality, safety, or functionality of our products, services, or devices; and
• Other purposes that do not infer characteristics about you.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny goods or services, charge different prices or rates, or provide a different level or quality of goods or services.

Exercising Your Rights

Right to Know, Delete, or Correct: To exercise your right to know, delete, or correct, please email us at privacy@nueyaesthetics.com.

Right to Opt Out: To exercise your right to opt out, please visit Your California Privacy Rights.

Right to Limit Use of Sensitive Personal Information: To exercise your right to limit use of your Sensitive Personal Information, please visit Your California Privacy Rights.

Submission and Response Process

Once we receive your request, we will:

1. Acknowledge receipt of the request.
2. Provide an estimated response timeline, if we are able to verify your identity.
3. Request additional detail, if needed, to verify your identity or to properly understand, evaluate, and respond to the request.

Only you, or an authorized agent acting on your behalf, may make a Verifiable Consumer Request related to your Personal Information. You may also submit such a request on behalf of your minor child.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority and confirm that the information relates to you. We may deny your request if an exception applies, such as where disclosure would infringe upon the rights of another consumer or where the information is not subject to the CCPA.

For security reasons, we will not disclose sensitive identifiers such as Social Security numbers, driver’s license numbers, government-issued identification numbers, financial account details, account passwords, or security question answers, if disclosure would create a risk of fraud, identity theft, or compromise of our systems.

You are not required to create an account to submit a Verifiable Consumer Request. Information provided in connection with such a request will be used solely to verify your identity or authority to act on another’s behalf.

We will respond to a Verifiable Consumer Request within forty-five (45) days of its receipt. If additional time is necessary (up to a total of ninety (90) days), we will notify you in writing of the reason and extension period.

Authorized Agent

You may designate an authorized agent to exercise your privacy rights on your behalf. If a request is submitted by an authorized agent, we will require:

• Written authorization from you permitting the agent to act on your behalf; and
• Direct verification of your identity with us.

If we cannot verify the identity of the requestor, or if the agent does not provide proof of authorization, we will be unable to fulfill the request.

Policy Amendments

We may update this Policy at our sole discretion. Any changes will be posted on this Site, and the date of the most recent revision will be indicated at the top of the page. You are responsible for reviewing this Policy periodically to ensure you are aware of any updates. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or concerns regarding the policies and practices described in this Policy, you may contact us at privacy@nueyaesthetics.com.

This Notice of Data Collection (“Notice”) is issued by Aspen Glades Corp., a Delaware corporation, together with its affiliates and subsidiaries (collectively, “Nuey,” “Company,” “we,” “us,” or “our”). This Notice applies to personal information of individuals residing in California, to the extent such information is governed by the California Consumer Privacy Act, as amended (“CCPA”). For more details, you may access and download our full Privacy Policy, as well as our California Resident Privacy Policy.

We collect personal and sensitive personal information as needed to operate and support our business functions, including the purposes identified below. We do not sell or exchange personal information for monetary consideration. However, our use of cookies, pixels, and similar website analytics tools may be deemed a “sale” of personal information under the CCPA. In addition, some of these technologies involve “sharing” certain categories of personal information with third parties for cross-context behavioral advertising, as reflected below. We do not sell or share sensitive personal data without your consent. If you wish to opt out of the sale or sharing of your personal information, please visit Your California Privacy Choices.

This Notice applies to Personal Information as defined under the CCPA. It does not apply to Protected Health Information (“PHI”) that is governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or the California Confidentiality of Medical Information Act (“CMIA”). For information about how we handle PHI, please refer to the Notice of Privacy Practices section of our Privacy Policy.

Personal Information Collected

We may collect and use the personal information identified below for the purposes described. The Company will not retain personal information associated with a disclosed purpose longer than is reasonably necessary to fulfill that purpose or as otherwise required by applicable law.

Categories of Personal Information

We collect and use several categories of personal information. This includes:

• Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. (**)
• California Customer Records information, which may include name, signature, Social Security number, physical characteristics or description, address, phone number, passport number, driver's license or state identification card number, insurance policy number, education, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. (**)
• Protected classification characteristics as defined under California or federal law, such as age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information). (*)
• Commercial information, including records of property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. (*)
• Internet or other similar network activity, such as browsing history, search history, and details about a consumer's interaction with websites, applications, or advertisements. (**)
• Geolocation data, such as physical location or movement information.
• Professional or employment-related information, including current or past job history or performance evaluations.
• Non-public education records, as defined by applicable law, such as grades, transcripts, class rosters, student schedules, identification codes, financial records, or disciplinary files maintained by an educational institution or its agent.
• Inferences drawn from other personal information, such as profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Note: Categories marked with (**) may be disclosed to third parties in a manner that qualifies as a “sale” or “sharing” of personal information under the CCPA. Categories marked with (*) may be disclosed to third parties in a manner that qualifies as “sharing” but not “sale” under the CCPA.

Use of Personal Information

These categories of personal information may be used for the following purposes:

• To carry out or satisfy the purpose for which the information was provided;
• To operate, support, and enhance our websites, products, and services;
• To deliver customer support and respond to inquiries, including investigating and resolving issues and improving the quality of our responses;
• To tailor your online experience and provide content or offerings aligned with your interests, including targeted advertising on third-party platforms;
• To safeguard the safety, security, and integrity of our websites, services, databases, technology systems, and overall business operations;
• For testing, research, analysis, and product development, including enhancements to our websites and services;
• To comply with applicable laws and regulations or respond to law enforcement, court orders, or government requests;
• As otherwise disclosed at the time your personal information is collected, or as permitted under the CCPA;
• To evaluate or conduct corporate transactions such as mergers, divestitures, restructurings, reorganizations, dissolutions, or other sales or transfers of assets (including bankruptcy or liquidation), where consumer information is among the assets transferred;
• To evaluate candidates for employment and administer employee onboarding activities;
• To manage payroll and employee benefit programs, maintain personnel files, and comply with record retention requirements;
• To provide human resources management, employee data administration, and related support services and communications;
• To communicate with employees, their emergency contacts, and plan beneficiaries;
• To satisfy obligations under labor, employment, tax, workers' compensation, disability, equal employment opportunity, workplace safety, and other applicable state and federal laws;
• To develop, implement, and promote the Company's diversity and inclusion initiatives; and
• To conduct workforce, data, and benchmarking analytics.

In addition, we may collect sensory data, such as video surveillance footage, for the following purposes: (i) to comply with applicable state and federal laws, including on workplace health and safety; (ii) to prevent unauthorized access to, use of, or loss of Company property; and (iii) to exercise or defend the legal rights of the Company and its employees, affiliates, customers, contractors, and agents.

Sensitive Personal Information Collected

Sensitive personal information is a specific subset of personal information that includes designated categories under applicable law. We may collect and use sensitive information in the categories described below for the purposes identified. To exercise your right to limit the use of sensitive personal information, please visit Your California Privacy Choices.

Categories of Sensitive Personal Information

We collect and use several categories of sensitive personal information. This includes:

• Government-issued identifiers, including Social Security number, driver's license, state identification card, or passport number.
• Complete account access credentials, such as usernames, account numbers, or payment card numbers when combined with the necessary access or security code, password, or credentials.
• Precise geolocation data, meaning your physical location within an approximate 1,850 feet radius.
• Characteristics of protected classes, such as racial or ethnic origin, religious or philosophical beliefs, or union membership.
• Health-related information, including medical or health details as defined under applicable law.

Use of Sensitive Personal Information

These categories of sensitive personal information may be used for the business purposes listed above under the section titled “Use of Personal Information.”

Retention Period

We will retain Personal Information for as long as necessary or legally permissible, depending on the purposes for which it was collected. The Company will not retain Personal Information associated with a disclosed purpose longer than is reasonably necessary to fulfill that purpose or as otherwise required by applicable law. For medical records and health-related information subject to California retention requirements, we retain such records for a minimum of seven (7) years from the last date of service, or longer as required by applicable law. Other factors we consider include: (i) the duration of our ongoing relationship with you; (ii) legal obligations that require retention; and (iii) whether continued retention is appropriate given statutes of limitations, pending or potential litigation, and regulatory investigations.

If you have any questions about this Notice, or if you require it in an alternative format due to a disability, please contact us at privacy@nueyaesthetics.com.

At Nuey, we’re committed to ensuring that everyone, including individuals with visual impairments or other disabilities, can easily access and enjoy the information, services, and experiences offered through our website.

Our site integrates the Shopify Accessibility Assistant, a tool designed to help identify and address potential accessibility issues in real time. This helps us maintain compliance with recognized standards such as the Web Content Accessibility Guidelines (WCAG) and supports our ongoing efforts to create an inclusive digital experience. This assistant can be accessed at any time through the Accessibility Assistant link located in the footer of our website. From there, visitors can adjust display settings, navigation options, and other features to personalize their browsing experience.

We are continuously refining our website to enhance accessibility and usability for all visitors. We also encourage users to explore the accessibility features available on their device or browser (such as text enlargement, contrast settings, or screen readers) to ensure the best possible experience.

If you encounter any difficulty accessing content or functionality on our website, please contact us at website@nueyaesthetics.com.

When reaching out, please include:

• Your preferred contact information (email or phone number)
• The page or feature you were trying to access
• A brief description of the issue you encountered
• Any suggestions you may have for improvement

We’ll do our best to respond promptly and address the issue. Your feedback helps us continue improving accessibility for all users.

Please note that some areas of Nuey’s website may include user-generated content. While Nuey is not responsible for the accessibility of such content, we encourage all contributors to share accessible and user-friendly materials.

For more information, please review our Terms of Use and Privacy Policy, which govern your use of this website.

Under California law, you have the right to:

• Opt Out of the Sale or Sharing of Personal Information: This includes information used for targeted or cross-context behavioral advertising.
• Limit the Use of Your Sensitive Personal Information: This includes information such as health-related data, precise geolocation, and certain identifiers. We are required to restrict the use of this information to what is necessary to deliver requested services once you submit this request.

Please use the form below to submit your request. Nuey will verify your identity and respond within the timeframe required by applicable law. Your information will only be used to process this request.

Important: This form is not intended for reporting concerns about services or issues with product quality. For assistance with these matters, please visit the Contact Us section on our website.

Additionally, please do not use this form to inquire about programs you may be enrolled in. For questions about a specific program or to unsubscribe from email or SMS marketing, please refer to the information provided at the bottom of email and SMS communications.

This form is intended for residents of California.

The following terms and conditions govern your Membership and are designed to ensure a clear, consistent, and positive experience for all Members.

This Membership Agreement ("Agreement") is entered into between CA Medical Group, PC dba Nuey Aesthetics & Wellness ("Nuey," "we," or "us") and the undersigned member ("Member"). This Agreement shall be effective as of the date signed by Member below ("Effective Date").

1. Membership Fee

The Membership Fee is $10.00 per month with an annual commitment ($120.00 per year). The Membership Fee shall be payable on a monthly basis and cannot be offset against any existing store credit, account credit, or referral credit. Nuey may, in its sole discretion, increase the Membership Fee upon thirty (30) days' notice prior to any renewal or extension period. The Membership Fee is non-refundable.

2. Term

The initial term of this Agreement is one year (the "Initial Term") and shall automatically renew for successive one-year periods unless cancelled by Member in accordance with Section 6 of this Agreement.

3. Quarterly Account Credit

Member receives a $30 account credit every three (3) months starting on the Effective Date. This account credit must be used within ninety (90) days of issuance. Credit may only be applied in store at checkout after receiving services.

4. Discounted Fees

The following are the discounted fees for Members only:

Wrinkle Relaxer (valid for Letybo treatment only): Member rate: One Dollar off the standard, non-discounted, non-promotional rate per unit.

5. Use and Scheduling of Membership Benefits

The Membership Benefits may not be shared with or transferred to other members and/or any other person. Membership Benefits cannot be combined with any other offer or promotion. Nuey may assign or reassign any provider to any Membership Benefit, and Nuey may reschedule, cancel, or discontinue a treatment at any time for any or no reason without notice — this includes changes to the day, time, and personnel.

6. Notice of Cancellation Rights

To cancel the Membership, Member must provide written notice to us at least thirty (30) days prior to the applicable renewal date. The method of cancellation available to Member depends on how Member originally enrolled:

(a) Members Who Enrolled In Person: Member may cancel by (i) submitting written notice via email to membership@nueyaesthetics.com, (ii) sending a cancellation request by certified mail to any Nuey location, or (iii) in person at any Nuey location during regular business hours.

(b) Members Who Enrolled Online: Member may cancel online at https://book.nueyaesthetics.com/webstoreNew/guest/sign-in, which provides a cancellation process that is no more difficult than the online enrollment process, in accordance with applicable law. Members who enrolled online may also use any of the cancellation methods available to in-person enrollees described in subsection (a) above.

Nuey may require Member to verify Member's identity before processing any cancellation request. Regardless of the cancellation method used, cancellation is not effective until Nuey confirms receipt of the cancellation request in writing. Memberships may only be cancelled effective at the end of the then-current term. All Membership Fees paid are non-refundable. Any unused credits or banked units are forfeited upon cancellation without refund. To the extent permitted by applicable law, Nuey may cancel any Membership at any time for any or no reason with or without notice, and any prepaid fees for unused periods will be refunded on a pro-rata basis only if such cancellation is initiated by Nuey without cause.

7. Billing and Payment

Member shall be responsible for providing valid billing information. To the extent sales tax rates are imposed, the Membership Fee will be increased by such tax. If a scheduled payment fails, Nuey will provide Member with written notice of the failed payment, and Member shall have five (5) business days from the date of such notice to cure the payment failure. If Member fails to cure within such period, Nuey may suspend or terminate the Membership without further notice; provided, however, that this grace period shall not limit Nuey's right to re-submit the charge or to ultimately suspend or terminate the Membership for non-payment. In the event a chargeback is issued on Member's Payment Account, Member acknowledges that such chargeback does not extinguish Member's payment obligations hereunder, and Nuey reserves all rights to collect any amounts owed.

8. Additional Terms and Conditions

(a) Rules and Regulations. Member agrees to follow the Membership policies, rules and regulations. Nuey may modify the policies and rules without notice at any time, except as otherwise required by applicable law. Member agrees that improper or unauthorized use of the Membership, facilities or violation of the rules may result in termination of Member's Membership. Member acknowledges that Nuey may from time to time sell memberships and packages at different rates and terms than the rate and terms of Member's Membership. Nuey reserves the right to change, replace, or remove from time to time the benefits which are part of Member's service at its sole discretion which may also be based on product availability; provided, however, that Nuey will provide at least thirty (30) days' advance written notice of any material change to the benefits, and Member may cancel the Membership prior to such change taking effect by providing written notice to Nuey within such thirty (30) day notice period.

(b) Assignment. Neither this Agreement nor Member's Membership may be assigned or transferred by Member and Member may not sell, assign, or transfer this Agreement or Member's rights, privileges, and obligations hereunder or its Membership to a third party. Any such attempted sale, assignment or transfer shall be null and void. Nuey reserves the right to assign or otherwise transfer this Agreement at any time without Member's consent, including in connection with a merger, acquisition, or sale of substantially all of Nuey's assets.

(c) Jurisdiction and Venue. This Agreement will be governed by the laws of the State of California, without regard to conflict of laws rules or principles. The state and federal courts located in California shall be the exclusive forums for any legal controversy arising in connection with this Agreement. Member hereby consents to the exclusive jurisdiction and venue of such courts and waives any objection to the laying of venue in California, including any claim that such forum is an inconvenient forum.

(d) Payment Information. By signing this Agreement, Member authorizes us and our authorized payment processors, affiliates, and collection agents to store the payment information Member provided to us, including any alternate payment account information provided in person, online, or over the phone ("Payment Account"). Member authorizes us to initiate transfers from the Payment Account for the purpose of billing the Membership Fee and any other fees or charges owed under this Agreement. If at any time we are unable to successfully bill the Payment Account, Member authorizes us to re-submit the charge and to transfer partial payments of any overdue balance. The Payment Account information may also be used for incidental charges, retail transactions, and online purchases initiated by Member. Member authorizes us to use the stored Payment Account information to process payments owed under this Agreement and any subsequent agreements entered into between Member and us. This authorization will not expire unless expressly revoked by Member. Member understands that amounts debited from the Payment Account may vary each month based on amounts owed in accordance with this Agreement. Member confirms that Member is authorized under the applicable agreement with Member's financial institution to use the designated account/card for purchases from us and agrees to comply with Member's financial institution's requirements while this authorization is in effect. The general cancellation provisions of this Agreement will apply to this authorization.

(e) TCPA Consent, Privacy and Contact. By providing contact information, Member agrees that we may reach out regarding appointments, services, and promotional offers as described below. Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, subsidiaries, members, managers, affiliates, or anyone calling on our behalf (including any payment/debt collection service), Member expressly consents to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes (including any marketing purpose) arising out of or relating to this Agreement and/or Payment Account information provided, at any telephone number, or physical or electronic address Member provides or at which Member may be reached. Member agrees we may contact Member in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered whether by Member or someone else. In the event that an agent or representative calls, he, she, or they may also leave a message on Member's answering machine, voice mail, or send one via SMS message (including text messages). Member consents to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) Member has provided to us, or numbers we can reasonably associate with Member's account (through skip trace, caller ID capture or other means), with information or questions about this Agreement and Member's Payment Account Information. Member is permitted to receive calls at each of the telephone numbers Member has provided to us. Member agrees to promptly alert us whenever Member stops using a particular telephone number. Member's cellular or mobile telephone provider may charge Member according to the type of plan Member carries. Member also agrees that we (or anyone acting on our behalf, including debt collection services) may contact Member by e-mail, using any email address Member has provided to us or that Member provides to us in the future. Member agrees and acknowledges that its consent herein is not a condition to the contemplated Membership and that Member may "opt out" at any time. We may listen to and/or record phone calls between Member and our representatives without notice to Member as permitted by applicable law for quality monitoring purposes.

(f) LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT, MEMBER'S MEMBERSHIP, THE PROVISION OF ANY SERVICES, OR ANY BREACH OF THIS AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR UNDER ANY OTHER THEORY OF LIABILITY, SHALL NOT EXCEED THE TOTAL MEMBERSHIP FEES ACTUALLY PAID BY MEMBER TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE. IN NO EVENT SHALL WE BE LIABLE TO MEMBER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, REPUTATION, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO THIS AGREEMENT, MEMBER'S MEMBERSHIP, OR THE PROVISION OF ANY SERVICES. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF WHETHER THE LIABILITY IS BASED ON CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY, OR ANY OTHER THEORY, AND SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. MEMBER ACKNOWLEDGES AND AGREES THAT THIS SECTION REFLECTS A REASONABLE ALLOCATION OF RISK BETWEEN THE PARTIES, THAT WE WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS ON OUR LIABILITY, AND THAT MEMBER WOULD NOT BE ABLE TO OBTAIN THE MEMBERSHIP AT THE STATED PRICE WITHOUT THESE LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO MEMBER IN WHOLE OR IN PART, BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

(g) California Privacy Rights. We collect personal information from Member including, but not limited to, contact information (name, address, phone number, email), payment and billing data, health and treatment information, appointment and service history, preferences, and communications data. We collect and use this information for purposes of providing membership services, processing payments and transactions, communicating with Member regarding services and promotions, marketing our services, improving our business operations, and other legitimate business purposes. We do not sell Member's personal information as "sale" is defined under the California Consumer Privacy Act ("CCPA"). However, we may share personal information with third-party service providers, business partners, and affiliates as necessary to provide the membership services and operate our business. Under the CCPA, California residents have the right to know what personal information is collected about them, the right to delete personal information (subject to certain exceptions), the right to correct inaccurate personal information, and the right to opt-out of the sharing of personal information for cross-context behavioral advertising. To exercise these rights or for complete details regarding our data collection, use, and sharing practices, please refer to our Privacy Policy or contact us directly. Member acknowledges and agrees that by entering into this Agreement and using the Membership, Member consents to our collection, use, and sharing of personal information as described in this Agreement and our Privacy Policy. Member's continued use of the Membership constitutes ongoing acknowledgment and acceptance of our data practices as they may be updated from time to time in accordance with our Privacy Policy.

(h) Assumption of Risk; Informed Consent. Nuey's treating providers are licensed medical professionals who are committed to Member's safety and well-being; however, as with all medical procedures, aesthetic treatments involve inherent risks of which Member should be aware. Member acknowledges and agrees that aesthetic treatments offered under this Membership, including but not limited to botulinum toxin injections (including Letybo), dermal filler injections, and other cosmetic and wellness procedures, are medical procedures that involve inherent and significant risks, complications, and potential adverse outcomes. MEMBER KNOWINGLY, VOLUNTARILY, AND EXPRESSLY ASSUMES ALL RISKS ASSOCIATED WITH ANY AND ALL TREATMENTS RECEIVED UNDER THIS MEMBERSHIP, WHETHER OR NOT SUCH RISKS ARE SPECIFICALLY LISTED IN THIS AGREEMENT, IN ANY INFORMED CONSENT FORM, OR OTHERWISE DISCLOSED. Member understands and agrees that Member will be required to execute a separate written informed consent form prior to receiving any treatment, and that this Membership Agreement does not supersede, replace, or modify any such informed consent requirements. WE MAKE NO WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND REGARDING THE SAFETY, EFFICACY, OR RESULTS OF ANY TREATMENT PROVIDED UNDER THIS MEMBERSHIP. NO SPECIFIC RESULTS ARE PROMISED, GUARANTEED, WARRANTED, OR IMPLIED BY THE MEMBERSHIP OR BY ANY TREATMENT PROVIDED THEREUNDER. Member acknowledges and agrees that all treatment decisions, including but not limited to whether to perform any treatment, the method of treatment employed, the specific products used, the type and amount of any product administered, the number of units of any injectable administered, the injection sites, and the selection of treating personnel, are made exclusively within the sole clinical judgment and professional discretion of the treating provider, and that this Membership confers no right upon Member to demand, require, or expect any specific treatment, product, provider, outcome, or result. Member understands that treatments are performed by or under the supervision of licensed medical professionals, but acknowledges that professional licensure does not guarantee any particular outcome or result. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEMBER HEREBY RELEASES, WAIVES, DISCHARGES, AND COVENANTS NOT TO SUE US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND TREATING PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, COSTS, EXPENSES, AND LIABILITY ARISING OUT OF OR RELATING TO ANY ADVERSE OUTCOMES, COMPLICATIONS, SIDE EFFECTS, DISSATISFACTION WITH RESULTS, OR ANY OTHER CONSEQUENCES WHATSOEVER RESULTING FROM OR RELATING TO ANY TREATMENT RECEIVED UNDER THIS MEMBERSHIP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY ADVERSE OUTCOMES, COMPLICATIONS, DISSATISFACTION WITH TREATMENT RESULTS, OR ANY OTHER DAMAGES ARISING OUT OF OR RELATING TO ANY TREATMENT PROVIDED UNDER THIS MEMBERSHIP, REGARDLESS OF THE THEORY OF LIABILITY.

(i) AUTOMATIC RENEWAL DISCLOSURE. THIS MEMBERSHIP WILL AUTOMATICALLY RENEW AT THE PREVAILING MEMBERSHIP RATE UNLESS CANCELLED BY MEMBER. TO CANCEL YOUR MEMBERSHIP AND AVOID BEING CHARGED FOR THE NEXT RENEWAL PERIOD, YOU MUST PROVIDE WRITTEN NOTICE TO US AT LEAST THIRTY (30) DAYS PRIOR TO YOUR RENEWAL DATE IN ACCORDANCE WITH SECTION 6 OF THIS AGREEMENT. ALL MEMBERSHIP FEES PAID ARE NON-REFUNDABLE. WE RESERVE THE RIGHT TO INCREASE THE MEMBERSHIP FEE UPON THIRTY (30) DAYS' WRITTEN NOTICE PRIOR TO ANY RENEWAL PERIOD.

(j) MEMBER ACKNOWLEDGMENT. By checking the box, Member acknowledges that Member has read, understands, and agrees to the automatic renewal terms set forth above. Member understands that this Membership will continue to automatically renew and Member will be charged the applicable Membership Fee for each renewal period until Member cancels in accordance with the cancellation policy stated above.

BY AGREEING TO THESE TERMS, MEMBER CONFIRMS THAT MEMBER IS AT LEAST 18 YEARS OF AGE, HAS READ AND UNDERSTANDS THIS AGREEMENT IN ITS ENTIRETY, INCLUDING BUT NOT LIMITED TO MEMBER'S CANCELLATION RIGHTS AND BILLING POLICIES SET FORTH HEREIN, AND AGREES TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT.